Full Tables, Faster Service, Smarter Hospitality
From AI reservations and guest messaging to demand forecasting and review management, AICE helps restaurants, cafes and hotels across the UAE deliver five-star experiences with leaner operations.
Hospitality is personal. AI makes it scalable.
Guests message at all hours to book, ask about menus and change reservations. Our AI concierge answers instantly on WhatsApp and Instagram, in Arabic and English, taking bookings, upselling experiences and remembering preferences that make guests feel known.
In the back of house, demand forecasting predicts covers by day and hour so you schedule staff and order stock precisely, cutting waste and overtime while keeping service sharp during Dubai’s peak seasons.
One AI stack for front and back of house
AI Guest Concierge
Bookings, menu questions, directions and special requests handled instantly, every hour of the day.
Guest Memory CRM
Preferences, allergies and anniversaries captured automatically, service that feels personal at scale.
Demand Forecasting
Predict covers by day, daypart and season to optimize rosters and purchasing.
Review Intelligence
Every Google and TripAdvisor review monitored, analyzed for themes and answered on-brand.
Menu Engineering
Item-level profitability analytics that show what to promote, reprice or retire.
Repeat-Visit Campaigns
Automated win-back and occasion campaigns that fill quiet nights.
Live before your next peak season
Discover
We study your booking flow, guest channels and operational pain points.
Connect
Integration with your reservation system, POS and messaging channels.
Launch
AI concierge and dashboards go live with your team trained in one afternoon.
Grow
Monthly insight reviews turn guest data into revenue campaigns and menu decisions.
Built by people who understand service
UAE Hospitality DNA
Tuned for the Dubai dining scene, tourist seasonality, brunch culture, Ramadan hours and bilingual guests.
POS & Reservation Friendly
Works alongside SevenRooms, OpenTable and leading POS systems, no rip-and-replace.
Guest Experience First
Automation handles logistics so your staff can deliver the human warmth guests remember.
Margin-Focused
Every feature ties to covers, average check or cost, hospitality economics, not tech for its own sake.
Frequently Asked Questions
Yes. The concierge checks live availability in your reservation system, books tables, sends confirmations and handles changes or cancellations, with house rules like deposit policies and large-party handling built in.
We integrate with major reservation platforms and POS systems used across the UAE. Where an API exists, we connect to it; where it doesn’t, we build reliable workarounds.
By forecasting covers and dish-level demand from your historical sales, weather, events and seasonality, your purchasing and prep lists match what will actually sell, typically cutting waste by 20–25%.
Yes, the system drafts personalized, on-brand responses to every review for one-click approval and flags recurring complaints so you can fix root causes.
No, hotels, beach clubs, spas and entertainment venues use the same stack for bookings, guest messaging and demand planning. We tailor the setup to your operation.
AICE Tech